Refund policy

Native Tex offers returns within 14 days of delivery.

Eligibility
Items must be unworn, unused, unwashed, and returned with original tags and packaging. A receipt or proof of purchase is required.

To start a return
Email nativtexoffical@gmail.com within 14 days of delivery. Please include your order number and reason for return. Returns sent without approval may not be accepted.

Return shipping
Customers are responsible for return-shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Damaged or incorrect orders
Inspect your order when it arrives. Contact us within 7 days with your order number and clear photos if an item is damaged, defective, or incorrect.

Final-sale items
Custom-printed, personalized, special-order, clearance, and gift-card purchases are final sale and cannot be returned unless damaged or incorrect.

Refunds
Approved refunds are sent to the original payment method after inspection. Your bank or card provider may require additional processing time.

Exchanges
Contact us at nativtexoffical@gmail.com for size exchanges. Exchanges depend on available inventory.